Terms of Service
Last Updated: January 15, 2025
These Terms of Service (“Terms”) govern your use of the PLAY IT website, web app,
and related services (collectively, the “Service”), provided by
PLAY IT GROUP (“we,” “us,” or “our”). By accessing or using
the Service, you agree to be bound by these Terms. If you do not agree,
you must not use the Service.
1. Acceptance of Terms
By creating an account, logging in, or otherwise using our Service,
you confirm that you have read, understood, and agree to these Terms.
If you do not agree, you must not use the Service.
2. Description of the Service
PLAY IT is a platform enabling nightclub venues (“Venues”) to receive and manage
music requests from their guests (“Guests”), who can optionally pay or tip via Stripe
or other supported payment methods. Venues can set up accounts, create DJ sub-accounts,
and configure a custom pricing or “request fee” structure at their discretion.
The Venue is always considered the primary seller of the DJ request or music service.
PLAY IT acts solely as a platform or intermediary that facilitates transactions
between Guests and Venues.
3. Eligibility
- Age Requirement: You must be at least 18 years old, or the age
of majority in your jurisdiction, to create a Venue or DJ account.
- Guest Usage: Guests making requests do not require an account
but must be legally able to pay for services in their jurisdiction.
4. User Accounts
- Venue Accounts: Venue owners or managers register using
an email address and a secure password. Venues are responsible for all activity
under their account, including DJ sub-accounts they create.
- DJ Sub-Accounts: DJs log in using the Venue’s email plus
a DJ-specific password to accept or deny song requests.
- Account Security: You are responsible for maintaining the
confidentiality of your login credentials. We use secure password handling
and encryption, but you must take steps to protect your account from
unauthorized access.
5. Payments and Refunds
- Payment Processing: We partner with Stripe to process payments.
When a Guest makes a request, funds are pre-authorized and only captured
if the DJ accepts within the set timeframe. If the DJ declines or does not respond,
the Guest is not charged.
- Pricing to Guests: The price displayed (e.g., “100 DKK” or
“100 SEK”) is the total amount the Guest will pay. No additional VAT or fees are
added at checkout by us, unless specifically noted. The Venue is responsible for
including or accounting for its local VAT in the displayed price (if applicable).
- Stripe Fees: Stripe deducts its transaction fees before funds
are deposited into our Stripe account. We then distribute net proceeds
according to the agreed split with the Venue,
on a net basis after Stripe fees.
- Venue Payouts: We collect funds in our Stripe account on behalf
of the Venue, then remit the Venue’s share periodically (e.g., monthly).
The Venue’s share may be adjusted based on the agreed-upon gross vs. net calculation
and any additional terms.
- Refunds: If a request is not accepted by the DJ, or is otherwise
not fulfilled within the Venue’s specified timeframe, the Guest’s pending authorization
is voided or refunded in compliance with Stripe’s policies. We reserve the right
to initiate partial or full refunds at our discretion.
- Stripe Terms: By transacting via Stripe, you agree to comply with
their terms of service. We are not liable for errors or disputes arising from
Stripe’s processing systems.
6. Taxes, VAT, and Invoicing
Venue as Seller: The Venue is the primary seller of DJ requests
and is responsible for any local taxes or VAT associated with its sales to Guests.
Where required, the Venue must collect and remit such taxes to the appropriate
authority. For Venues located outside of Denmark, cross-border VAT rules or
reverse-charge mechanisms may apply.
Platform Service Fees (B2B): PLAY IT provides a business-to-business
(“B2B”) platform service to Venues. If both PLAY IT and the Venue are in Denmark,
Danish VAT may be added to the service fee in accordance with Danish tax law.
For cross-border EU B2B services, the reverse-charge mechanism may apply, and the Venue
is required to self-account for VAT according to local laws. You agree to cooperate with
PLAY IT regarding any invoices or documentation necessary for proper tax reporting.
Danish Corporate Tax (PLAY IT): PLAY IT is based in Denmark and pays
Danish corporate tax on its net profit from platform fees, regardless of whether
funds remain in its bank account or are used for operational expenses. Any distribution
to owners or employees will be subject to the relevant Danish personal or payroll taxes.
Foreign Currency: Stripe may convert funds from one currency to
another (e.g., SEK to DKK). PLAY IT has discretion to operate a default currency
(e.g., DKK) and may incur or charge conversion fees. The Venue may choose to receive
payouts in DKK or in another supported currency, subject to additional bank or Stripe
conversion fees.
7. Acceptable Use
- Prohibited Content: Users may not request or play content
that is illegal, hateful, or infringes on intellectual property rights.
- Abuse of Service: Users may not engage in fraudulent transactions,
unauthorized account sharing, or attempts to circumvent the platform’s security
features.
- Compliance with Laws: Users must comply with all applicable
laws and regulations, including local licensing and noise ordinances for
music in public spaces.
8. Intellectual Property
- Ownership: All PLAY IT related trademarks, logos, and service marks displayed on the Service are owned by us or our licensors.
- License to Use: Subject to these Terms, we grant you a limited,
revocable, non-exclusive license to access and use the Service. You may not copy,
modify, distribute, or sell any part of the Service without our prior written consent.
9. Privacy
Use of the Service is governed by our
Privacy Policy. By using the Service, you consent to
our collection and use of personal information as described therein.
10. Disclaimer of Warranties
- The Service is provided “AS IS” and “AS AVAILABLE.” We do not warrant that
it will be uninterrupted or error-free.
- We make no representations or warranties of any kind, express or implied,
regarding the availability, accuracy, reliability, or suitability of the Service.
- We disclaim all warranties, whether express or implied, including but not limited
to warranties of merchantability, fitness for a particular purpose, and
non-infringement.
11. Limitation of Liability
- To the extent permitted by law, PLAY IT GROUP shall not be liable for indirect,
incidental, special, consequential, or punitive damages arising out of your access
to or use of the Service.
- Our maximum aggregate liability under these Terms, whether arising in contract,
tort, or otherwise, shall not exceed the total fees paid by you to us, if any,
within the twelve (12) months preceding the event giving rise to the claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless PLAY IT GROUP and our employees,
officers, agents, and affiliates from and against any claims, liabilities, damages,
judgments, awards, losses, or expenses (including reasonable attorneys’ fees)
arising out of or relating to:
- Your use of the Service.
- Your breach of these Terms.
- Your violation of any law or regulation, or infringement of any third-party
right or interest.
13. Termination
We may, at our sole discretion, suspend or terminate your access to the Service if:
- You breach these Terms or any other policy referenced herein.
- We are required by law to do so.
- You engage in fraudulent or illegal activities.
Any provisions that by their nature should survive termination shall remain in effect
(including, but not limited to, sections regarding limitation of liability and
indemnification).
14. Modifications to the Service and Terms
We reserve the right to modify or discontinue the Service (in whole or in part)
with or without notice. We may also update these Terms at any time. If we make
material changes, we will provide appropriate notice. Your continued use of
the Service after any such modifications indicates your acceptance of the new Terms.
15. Governing Law and Dispute Resolution
These Terms and any related disputes shall be governed and interpreted under
the laws of Denmark. Any dispute arising out of or in connection with these Terms,
including any question regarding their existence, validity, or termination,
shall be subject to the exclusive jurisdiction of the Danish courts.
16. Severability
If any provision of these Terms is found to be invalid or unenforceable under
applicable law, such provision shall be removed, and the remaining provisions
will remain in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement
between you and PLAY IT GROUP regarding the Service, superseding any prior
agreements or understandings.
18. Contact Us
If you have any questions about these Terms or wish to report a violation,
please contact us at:
- Email: contact@getplayit.com
- Address: PLAY IT GROUP, Finlandsvej 69, 4. tv, 7100 Vejle, Denmark