Terms of Service

Last Updated: January 7, 2025

These Terms of Service (“Terms”) govern your use of the PLAY IT website, web app, and related services (collectively, the “Service”), provided by PLAY IT GROUP (“we,” “us,” or “our”). By accessing or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, logging in, or otherwise using our Service, you confirm that you have read, understood, and agree to these Terms. If you do not agree, you must not use the Service.

2. Description of the Service

PLAY IT is a platform enabling nightclub venues (“Venues”) to receive song requests from their guests (“Guests”), with optional tipping via Stripe. Venues can set up accounts and create custom DJ passwords to manage requests. Guests may scan a QR code to place requests and make payments. DJs decide whether to accept or deny these requests.

3. Eligibility

• Age Requirement: You must be at least 18 years old or the age of majority in your country to create a Venue or DJ account.
• Guest Usage: Guests making requests do not require an account, but must be legally able to pay for services in their jurisdiction.

4. User Accounts

• Venue Accounts: Venue owners/managers register using an email and a secure password. Venues are responsible for all activity under their account, including DJ sub-accounts.
• DJ Sub-Accounts: DJs log in using the venue’s email plus a DJ-specific password.
• Account Security: You are responsible for maintaining the confidentiality of your login credentials. We use secure password handling and encryption, but you must also take steps to prevent unauthorized access (e.g., do not share your password).

5. Payments and Refunds

• Payment Processing: We partner with Stripe to process card payments, authorize and reserve funds, and capture them only when a DJ accepts the request.
• Pending Requests: If a DJ denies or does not accept a request within a set timeframe, the pending authorization may be voided, and no charges will apply to the Guest.
• Refunds: If a request is not fulfilled within 30 minutes (or a timeframe set by the Venue), we reserve the right to initiate a partial or full refund at our discretion, in compliance with consumer protection laws.
• Stripe Terms: By using Stripe, you agree to comply with their terms of service. We are not liable for errors or disputes arising from Stripe’s systems.

6. Acceptable Use

• Prohibited Content: Users may not request or play content deemed illegal, hateful, or infringing on intellectual property rights.
• Abuse of Service: Users may not engage in fraudulent transactions, unauthorized account sharing, or attempts to circumvent the platform’s security features.
• Compliance with Laws: Users must comply with all applicable laws and regulations, including local licensing and noise ordinances for music in public spaces.

7. Intellectual Property

• Ownership: All trademarks, logos, service marks, and any related intellectual property displayed on the Service are owned by us or our licensors.
• License to Use: Subject to these Terms, we grant you a limited, revocable, non-exclusive license to access and use the Service. You may not copy, modify, distribute, or sell any part of the Service without our prior written consent.

8. Privacy

Use of the Service is governed by our Privacy Policy. By using the Service, you consent to our collection and use of personal information as described therein.

9. Disclaimer of Warranties

• The Service is provided “AS IS” and “AS AVAILABLE.” We do not warrant that it will be uninterrupted or error-free.
• We make no representations or warranties of any kind, express or implied, regarding the availability, accuracy, reliability, or suitability of the Service.
• We disclaim all warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

• To the extent permitted by law, PLAY IT GROUP shall not be liable for indirect, incidental, special, consequential, or punitive damages arising out of your access to or use of the Service.
• Our maximum aggregate liability under these Terms, whether arising in contract, tort, or otherwise, shall not exceed the total fees paid by you to us, if any, within the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless PLAY IT GROUP and our employees, officers, agents, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, or expenses (including legal fees) arising out of or relating to your use or misuse of the Service, or your breach of these Terms.

12. Termination

We may, at our sole discretion, suspend or terminate your access to the Service if:

• You breach these Terms or any other policy referenced herein.
• We are required by law to do so.
• You engage in fraudulent or illegal activities. Any provisions that by their nature should survive termination shall remain in effect (e.g., sections on limitation of liability, indemnification, etc.).

13. Modifications to the Service and Terms

We reserve the right to modify or discontinue the Service (in whole or in part) with or without notice. We may also update these Terms at any time. If we make material changes, we will provide appropriate notice (e.g., by email or on our website). Your continued use of the Service after such changes signifies your acceptance.

14. Governing Law and Dispute Resolution

These Terms and any related disputes shall be governed and interpreted under the laws of Denmark. Any dispute arising out of or in connection with these Terms, including any question regarding its existence or validity, shall be subject to the exclusive jurisdiction of the courts of Denmark.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable under applicable law, such provision shall be removed and the remaining provisions will remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and PLAY IT GROUP regarding the Service, superseding any prior agreements or understandings.

17. Contact Us

If you have any questions about these Terms or wish to report a violation, please contact us at:

• Email: contact@getplayit.com
• Address: PLAY IT GROUP, Finlandsvej 69, 4. tv, 7100 Vejle, Denmark