Privacy Policy

Last Updated: January 7, 2025

Welcome to PLAY IT (the “Service”) operated by PLAY IT GROUP (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner.

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data. We comply with the applicable data protection legislation, including the EU General Data Protection Regulation (“GDPR”).

2. Who We Are

3. Scope of This Policy

This Policy applies to visitors and users (“Users”) of:

4. Information We Collect

  1. Venue Account Data
  2. Guest Data
  3. Usage Data

5. How We Use Your Information

We may use your personal data for the following purposes:

6. Legal Basis for Processing

Under GDPR, we rely on the following legal bases:

7. How We Share Your Information

We do not sell or rent personal data. We may share your information in the following ways:

8. Data Retention

We will retain your data only for as long as necessary to provide you with the Service and for legitimate and essential business purposes, such as maintaining the performance of our Service, complying with our legal obligations, and resolving disputes.

9. Your Rights Under GDPR

As an EU/EEA resident, you have the right to:

10. International Data Transfers

Your information may be transferred to and maintained on servers located in countries outside of the EEA where data protection laws may differ. We ensure that such transfers are made in accordance with applicable data protection laws, usually through standard contractual clauses or other adequate safeguards.

11. Security Measures

We implement technical and organizational measures to protect your data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. This includes secure password storage, encrypted communications (HTTPS), and limiting access to only those employees who need your information to perform their jobs.

12. Children’s Privacy

Our Service is not directed at children under the age of 13 (or as defined under applicable law). We do not knowingly collect information from children. If you believe we have collected personal information from a child, please contact us so we can take steps to remove such information.

13. Third-Party Links and Services

Our Service may contain links to third-party websites or use integrated third-party features (e.g., Spotify search, Stripe checkout). We are not responsible for the privacy practices or content of these third parties, and you should review their respective privacy policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post a notice on our website or notify you via email. Your continued use of the Service after the effective date constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions or concerns about this Privacy Policy, or would like to exercise your legal rights, please contact us at: